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Taxes & Import Fees

Cập nhật lần cuối: 2026-09-27

We believe in full transparency about costs. Please read carefully how possible customs fees work.

Can my order be taxed?

Yes. Because this is an international shipment, the order may be subject to import duty, customs handling fees and ICMS (state tax) charged by the Brazilian Federal Revenue and the postal service when the goods arrive in Brazil.

These amounts are defined by the Brazilian government, not by VAYNO. They cannot be predicted at the time of purchase and are not included in the product price or shipping cost.

How much is it usually?

For shipments under the Remessa Conforme program, the reference import duty is 20% on the value of goods plus shipping, in addition to the destination state ICMS (usually 17%). These percentages may change at any time according to legislation and the product tax classification.

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We do not accept requests to under-declare values or falsely describe contents. We declare the real value and the correct description of the goods.

How do I pay the fee?

  1. 1You receive a notification from the postal service (Minhas Importações) with the amount due;
  2. 2Open the postal service website or app, enter the recipient tax ID and generate the payment slip;
  3. 3After payment clears, the package is released and continues to delivery.
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Do not refuse delivery or let the order return for non-payment without talking to us. Packages refused or returned by customs are not automatically refunded. If you receive an unexpected charge, contact us and we will help review it.

What VAYNO does for you

  • Correct customs declaration with invoice and real value;
  • Complete documentation to facilitate customs clearance;
  • Email and WhatsApp support if your package is held;
  • Tracking support until final delivery.
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