Shipping & Delivery
Last updated: 2026-09-27
We ship all over Brazil with a tracking code. Check the processing times, shipping costs and how delivery works.
Order processing
- Once payment is approved, preparation starts within 24 hours on business days;
- Picking, quality check and packing: 1 to 3 business days;
- Orders placed on weekends or holidays start processing on the next business day;
- As soon as the order ships, you receive the tracking code by email.
Delivery time
| Stage | Time |
|---|---|
| Processing at VAYNO | 1 to 3 business days |
| International shipment to Brazil | 7 to 20 business days after dispatch |
| Average total time | 10 to 25 calendar days |
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Times may vary during high-demand periods (Black Friday, Christmas), customs or postal service operations, or weather events. Always follow the tracking code sent by email.
Shipping cost
- Orders over $200.00 in products automatically qualify for free shipping;
- The exact shipping cost is shown at checkout, before payment;
- We do not offer cash-on-delivery shipping.
How to track your order
- 1After dispatch, we email you the tracking number and carrier name;
- 2You can also follow it under "My Orders" in your account;
- 3Click the tracking link to check directly on Google or the postal service website.
Did not receive the shipping email within 5 business days of purchase? Check your spam folder or contact our support team.
Delivery address
- Double-check street, number, apartment/building, district and ZIP before checking out;
- Up to 2 delivery attempts are made; if nobody is home, the order goes to the nearest post office for pickup;
- If the order returns due to a wrong address or missed pickup, the cost of re-shipping is paid by the customer.
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International shipments may be subject to import fees. Please see our "Taxes & Import Fees" page.